Hi! I'm Bryan.
I'm currently helping Jack Henry & Associates build better software that drastically changes how people interact with their banks. I spend most of my time doing research, articulating the what and why of the features we want to build and defining our roadmap. Most importantly, I do all of this while collaborating with an incredible team of engineers, designers, marketing, sales and support.
September 14, 2016
We don’t always hear directly from end-users, but we do hear from the businesses, or clients, who purchase our products. Often, clients present us with a smattering of feature requests that represent a portion of their end-users’ pain points. These requests also include their own ideas and features they see from competitors. The ideas coming from clients is only a portion of the forces at play. Product teams also face internal pressure from sales, operations and engineering. It’s the job of the product manager to assess all these inputs and find the greatest good.
Continue reading on Medium → 4 min read
January 5, 2016
I believe enterprise software goes beyond making employees productive and more efficient. I believe enterprise software has the power to change an institution’s vision, values, assumptions, beliefs and habits. But above all, I believe that enterprise software can impact a company’s culture, which is something that is pre-existing in the institution’s genetic code; not something that employees bring with them.
Continue reading on Medium → 5 min read